GDPR – Personal Data Protection
1. Introduction
This document (hereinafter referred to as "GDPR Information") sets out the rules for the processing and protection of personal data of visitors and customers of the website www.myingredients.eu (hereinafter referred to as "website"), operated by Different Foods, registered as a self-employed person, Company ID: 56468105, Tax ID: 1074027603.
Data Controller: Marek Šarmír is the Data Protection Officer (DPO).
2. Scope and purpose of personal data processing
We only process personal data that is necessary for:
• Processing of Orders: Processing orders and fulfilling the contract (delivery of goods, payment by card, delivery by courier).
• Newsletter & Marketing Communications: If the customer indicates an interest in receiving educational information (not "sales-oriented") by checking the box, he will be sent emails with information about products and news once every 14 days.
• Customer Service & Complaints: Handling complaints, including any advertising process, with photo documentation sent to the email info@myingredients.eu
3. Legal basis for processing personal data
The processing of personal data is carried out on the basis of the following legal bases:
• Performance of the contract (Art. 6 (1) (b) GDPR): The data is processed for the purpose of processing orders and providing services.
• Fulfillment of a legal obligation (Art. 6 (1) (c) GDPR): We may retain some data in accordance with legal obligations (e.g. accounting, tax records).
• Legitimate interest (Art. 6 (1) (f) GDPR): Processing of data for internal marketing purposes (educational reports) and to improve the services provided.
• Consent (Art. 6 (1) (a) GDPR): If the customer gives his consent (opt-in) to send marketing information, the data is processed on the basis of this consent.
4. Categories of personal data collected
When using the Website, we may collect the following data:
• Contact data (name, email, phone number, delivery address).
• Data necessary for payment processing (payment card data - processed in accordance with the requirements of the payment service provider).
• Information related to orders and complaints (purchase history, communication with the customer, photo documentation of complaints).
5. Sharing data with third parties
We may share your personal data with third-party services that are necessary for order fulfillment, only to the extent:
• Courier Services: To ensure delivery of ordered goods by courier.
• Marketing Services: To send educational emails, while ensuring that these third parties process data in accordance with the GDPR.
• Accounting Services: For accounting and tax purposes.
We conclude data processing agreements (Data Processing Agreements – DPAs) with third parties that guarantee adequate protection of personal data.
6. Data storage and security
We only store your personal data for the period necessary to fulfill the purposes for which they were collected, or for the period arising from legal obligations.
We use appropriate technical and organizational measures to secure personal data against loss, misuse, unauthorized access, disclosure or destruction.
7. Rights of data subjects
In accordance with the GDPR, you have the following rights:
• Right of Access: You have the right to obtain confirmation as to whether and what personal data about you we are processing, and if so, access to them.
• Right to Rectification: You have the right to have incomplete or inaccurate data completed or corrected.
• Right to Erasure: In certain cases, you can request the deletion of your personal data.
• Right to Restrict Processing: You can request the restriction of processing if you dispute the accuracy of the data or the processing is unlawful.
• Right to Data Portability: Where technically feasible, we may provide you with your data in a structured, commonly used and machine-readable format.
• Right to Object: You may object at any time to the processing of your data based on our legitimate interests, in particular in the case of marketing communications.
If you wish to exercise any of the above rights or have any other questions regarding the protection of personal data, please contact us at the following e-mail address: info@myingredients.eu
8. Cookies and tracking technologies
The Website may use cookies and other tracking technologies (e.g. tracking cookies) to ensure the proper functioning of the website and to analyze traffic. For more detailed information on the use of cookies and the options for managing them, please see our Cookie Policy.
9. Changes to GDPR Information
We reserve the right to amend this GDPR Information from time to time. The current version will always be published on our website. We recommend that you read this information regularly to be familiar with its wording and current measures to protect your data.
10. Contact
If you have any questions or comments regarding the processing of your personal data, please do not hesitate to contact us:
Email: info@myingredients.eu
- Adress: Stredná 57, 821 04, Bratislava
- Data Protection Officer (DPO): Marek Šarmír
This document is valid from 5.5.2025 and its use is governed by the relevant provisions of the GDPR.